Privacy Policy

Compliance and Data Protection

At ModuHomes, we are committed to ensuring full compliance with all applicable laws and regulations, including the Information Technology Act, 2000 and the forthcoming Digital Personal Data Protection Act, 2023. We prioritize the protection of your data and privacy, implementing industry-standard security measures to safeguard your personal information.

Our data protection practices align with global best practices while specifically addressing requirements under Indian law. We regularly review and update our policies to maintain compliance with evolving regulations and industry standards.

Data Collection and Usage

We collect, store, and process personal information strictly in accordance with legal requirements and ethical standards. The types of data we may collect include:

• Contact Information: Name, email address, phone number, and physical address provided when you inquire about our services or make a purchase.
• Project Details: Information about your modular housing needs, preferences, and site specifications.
• Financial Information: Limited payment details necessary to process transactions (note: we use secure third-party payment processors and do not store full payment card information).
• Technical Data: IP address, browser type, and device information collected automatically when you visit our website.
• Communication Records: Correspondence between you and ModuHomes via email, contact forms, or other channels.

We use this information to:

• Provide and improve our products and services
• Process transactions and deliver orders
• Communicate with you about your projects
• Respond to inquiries and provide customer support
• Send marketing communications (with your consent)
• Analyze website usage to improve user experience
• Comply with legal obligations

Our data-handling practices are regularly reviewed to maintain compliance with evolving regulations and industry best practices.

Data Sharing and Disclosure

We may share your personal information in the following circumstances:

• Service Providers: With trusted third parties who assist us in operating our business (e.g., payment processors, delivery companies), subject to strict confidentiality agreements.
• Legal Requirements: When required by law or in response to valid legal processes (e.g., court orders, government requests).
• Business Transfers: In connection with any merger, sale of company assets, or acquisition of all or a portion of our business by another company.
• With Your Consent: For any other purposes disclosed to you at the time we collect your information or pursuant to your consent.

We do not sell your personal information to third parties for marketing purposes. Any international data transfers (if applicable) will be conducted with appropriate safeguards as required under Indian law.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction, including:

• Secure servers with encryption
• Regular security audits and vulnerability testing
• Access controls and authentication procedures
• Employee training on data protection
• Secure disposal of data when no longer needed

While we strive to protect your personal information, no security system is impenetrable, and we cannot guarantee the absolute security of data transmitted to our site.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including:

• Active Customers: For the duration of our business relationship and as required for legal, tax, or accounting purposes thereafter (typically 7 years from last transaction).
• Inquiries: For 2 years from last contact for potential customers who have expressed interest but not made purchases.
• Website Analytics: Aggregated data may be retained indefinitely for historical analysis.

Upon expiration of the retention period or when data is no longer needed, we securely delete or anonymize your information.

User Rights and Choices

As part of our commitment to compliance, we respect your rights regarding your personal data:

• Access: You may request details of personal information we hold about you.
• Correction: You may update or correct inaccurate information.
• Deletion: You may request deletion of your personal data, subject to legal requirements.
• Objection: You may object to certain processing activities.
• Restriction: You may request restriction of processing in specific circumstances.
• Portability: Where applicable, you may request transfer of your data to another organization.
• Marketing Preferences: You may opt-out of marketing communications at any time.

To exercise these rights or for questions about our privacy practices, please contact us at [email protected]. We may require verification of your identity before processing certain requests.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to:

• Enable essential website functionality
• Analyze site usage to improve performance
• Personalize content when appropriate

You can control cookies through your browser settings, though disabling certain cookies may affect website functionality. We do not use cookies to track individuals across third-party websites for advertising purposes.

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on our website with a revised "Last Updated" date. We encourage you to review this policy regularly.

Material changes that affect your rights will be communicated through prominent notices on our website or direct notifications when appropriate.

Contact Information

For questions or concerns about this Privacy Policy or our data practices, please contact our Data Protection Officer:

If you have unresolved concerns, you have the right to contact the appropriate data protection authority in your jurisdiction.